Frequently Asked Questions
Thanks to our tests being carried out from the comfort of your own home, you can take the test and send it back whenever you like.
Orders placed before 12pm will be dispatched the same day and will usually be with you within a few days.
If you are anxious about your test, our team of trained professionals can talk you through the process. Our premium lancets are easy to use but if you’d rather come to our clinic in London for help, talk to one of our team to arrange an appointment. We don’t currently offer venous blood draws but hope to do so in the near future.
Our state-of-the-art laboratory will turnaround your test results within 24 hours after the sample is received at the laboratory.